← EZ FUNDS

Terms & Conditions

Last updated: April 2026

1. Introduction

Welcome to EZ FUNDS (Pty) Ltd. These Terms and Conditions ("Terms") govern your use of our loan application platform and services. By accessing or using our platform at ezfund.co.za, you agree to be bound by these Terms.

Please read these Terms carefully. The BOLD paragraphs contain important information that limits our liability or creates obligations for you.

2. Definitions

  • "Account" means the credit account created for your loan
  • "Agreement" means the loan agreement between you and EZ Funds
  • "Debit Order" means authorization for automatic payment deduction from your bank account
  • "Loan Amount" means the principal amount borrowed
  • "Repayment Amount" means total amount payable including interest and fees
  • "Personal Information" means personally identifiable information collected during the application process

3. Loan Application

3.1. By submitting an application, you confirm that:

  • You have read and understood these Terms
  • You are at least 18 years old
  • You are a South African citizen or permanent resident
  • All information provided is truthful and accurate

3.2. All information you provide must be complete and correct. You must immediately notify us if any information changes.

3.3. You consent to us obtaining information from your employer, bank, credit bureau, or other sources to assess your application.

3.4. Your application is subject to our credit approval criteria. We are not obliged to accept your application.

4. Interest and Fees

4.1. Interest is calculated at a fixed rate of 30% on the loan amount for the loan period.

4.2. A R10.00 administration fee is charged per approved loan application.

4.3. The interest rate is fixed for the duration of your loan agreement.

4.4. All fees and charges are clearly shown during the application process before you accept the loan. The breakdown includes: loan amount, interest (30%), and admin fee (R10.00).

4.5. Loan amounts range from R100 to R1,500 for first-time applicants. Returning customers with a good payment history may qualify for higher amounts up to R8,000.

5. Payment and Debit Orders

5.1. Repayment is due on your specified salary pay date (1st, 20th, 22nd, 25th, 27th, 30th, or 31st of the month).

5.2. You authorize EZ FUNDS to collect the repayment amount via debit order from the bank account details you provide during the application process.

5.3. You may also pay via EFT using the unique payment reference provided on your invoice, or via PayShap.

5.4. Payments are allocated in the following order:

  • Admin fees
  • Unpaid interest
  • Principal debt

5.5. If you cancel your debit order, you must notify us immediately and arrange alternative payment. Failure to do so will result in your account going into arrears.

5.6. An invoice with a unique reference number (format: EZ-YYMM-XXXXX) and payment reference will be generated for each approved loan and emailed to you.

6. Arrears and Default

6.1. If your account goes into arrears:

  • Additional fees and collection costs will apply
  • Adverse information will be submitted to credit bureaus
  • Your account may be handed to debt collectors
  • Legal action may be instituted

7. Personal Information and Privacy

7.1. We respect your privacy and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).

7.2. We collect personal information to:

  • Process your loan application
  • Verify your identity (ID document upload)
  • Manage your loan account and payments
  • Set up debit order collection
  • Send you notifications about your account (via email)
  • Send one-time verification codes for secure login
  • Comply with South African financial regulations

7.3. Sensitive data (ID numbers, phone numbers, bank account numbers) is encrypted using AES-256 encryption before being stored.

7.4. See our Privacy Policy for detailed information on how we process your data.

8. Termination

8.1. We may terminate this agreement immediately if:

  • You fail to make payments
  • You breach any term of this agreement
  • You provide false information
  • You are sequestrated

8.2. You may terminate by contacting us and settling your account in full.

9. Dispute Resolution

9.1. Disputes should first be resolved through negotiation.

9.2. You have the right to contact our complaints department to resolve any issues.

10. General

10.1. These Terms are governed by South African law.

10.2. We may update these Terms from time to time. Continued use of our services constitutes acceptance of updated Terms.

10.3. If any provision is invalid, the remaining provisions remain in effect.

11. Data We Collect & Store (POPIA Compliance)

In terms of the Protection of Personal Information Act (POPIA), EZ FUNDS collects and stores the following personal information when you use our services:

Identity Information:

Full name, surname, South African ID number (encrypted at rest using AES-256 encryption), email address, phone number (encrypted at rest).

Financial Information:

Bank account details (account number encrypted at rest), bank name, branch code, account type, salary pay date.

Loan Information:

Loan application details, amounts, repayment schedules, payment history, invoice records.

Documents:

ID document uploads, bank statements (stored securely in encrypted cloud storage).

Security Data:

Login attempts, IP addresses, browser information (for fraud prevention and account security).

Cookies:

We use essential cookies to maintain your login session and remember your preferences. No third-party tracking cookies are used.

Purpose: Your data is used solely for processing loan applications, managing repayments, verifying identity, preventing fraud, and communicating with you about your account.

Retention: We retain your data for as long as your account is active and for 5 years thereafter as required by South African financial regulations.

Your Rights: Under POPIA, you have the right to access, correct, or request deletion of your personal information. Contact our Information Officer at support@ezfund.co.za.

12. Cookies Policy

EZ FUNDS uses the following cookies:

ESSENTIAL COOKIES (Required)

sessionKeeps you logged in securelyExpires: 30 days or on logout
ez_cookie_consentRemembers your cookie preferenceExpires: 1 year

We do NOT use:

  • Third-party tracking cookies (Google Analytics, Facebook Pixel, etc.)
  • Advertising or marketing cookies
  • Cross-site tracking of any kind

13. Contact Information

Email: support@ezfund.co.za

Phone: 0800 EZ FUNDS

Website: www.ezfund.co.za

POPIA Information Officer: support@ezfund.co.za